Using Taxis or Minicabs

• Always use a taxi or licensed minicab.
• Taxis (Hackney Carriages) can be hailed in the street. They look like purpose–built taxis or black cabs and have an illuminated taxi sign on the roof.
• Licensed minicabs cannot be hailed in the street. They must be pre-booked. The driver should have ID and the vehicle will have some sort of license displayed on it.
• Cars cruising the streets looking for customers are illegal, uninsured and potentially very dangerous.
• Carry the telephone number of a trusted, licensed company with you.
• If possible, book a taxi or minicab in advance. Ask for the driver’s name, as well as the make and colour of the car.
• Confirm the driver’s details when they arrive – is it the taxi or minicab you ordered?
• If you are ordering a cab from a public place, try not to let people overhear your name and address – anyone could pretend to be your cab.
• Sharing a taxi or minicab with a friend and sitting in the back of the car are also good safety strategies.
• If you chat to the driver, be careful not to give out any personal details. Never use taxis or minicabs that are not licensed. If you do you are getting into a vehicle with a stranger. Many people who have used these cabs have been the victims of crimes such as theft, assault and rape.

IF YOU FEEL THREATENED:

• Remember to trust your instincts – if you are at all worried – ask the driver to stop in a busy area, and get out of the car.
• If the driver refuses to stop, use a mobile (if you have one) to call the police and alert other drivers and pedestrians by waving or calling out the window.