In-House Bespoke Training & Talks

Personal safety training is one of the most effective ways of reducing the risk of violent and aggressive incidents occurring in the workplace. Our Training Consultants work with both management and staff to develop carefully tailored in-house training solutions.

Personal Safety Training

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Issues covered in talks and courses can include: assessing risk; developing personal safety policies and procedures; lone-working; home visits; travelling; cash handling; frontline working; responding to physical and verbal aggression; de-escalation and defusion techniques and post incident support.

Our unique tailored approach enables us to deliver training to people whatever their role or situation, using a wide variety of methods. This could range from a short awareness-raising workshop for five school crossing attendants to a rolling induction programme for a nationwide sales force.

In-house courses are our most popular method of training. In order to ensure a participant-centred approach with lots of discussion and active involvement, numbers are restricted to 15 participants. Everyone attending will receive course notes, written by the Training Consultants, as well as a 25% discount on our resources in the personal safety at work range. (Terms and conditions apply).

Before a course takes place the Training Consultant will contact the person organising the training to discuss exactly what the course needs to cover. If necessary, the Training Consultants can also interview staff and management, (either individually or in focus groups), analyse pre-course questionnaires or study existing policies and procedures.

We work with a wide variety of organisations including:

NHS Trusts
Financial Institutions
Charities
Call Centres
Property Companies
Environmental Services
Local Authorities
Insurance Companies
Retail Organisations
Law Firms
Pharmaceutical Companies
Social Services
Transport Providers
Housing Associations

If you wish to discuss your training needs or if you have any questions, please contact our experienced staff on 0207 091 0014 or email training@suzylamplugh.org

Workplace Personal Safety Talks

Talks are an excellent way to introduce and raise awareness of the subject of personal safety. They can focus on personal safety issues in the workplace or on more general concerns encountered in everyday life. Talks are particularly popular with organisations wishing to raise awareness and disseminate information to large groups quickly. Previous clients have also found them an ideal way to launch more in-depth personal safety training programmes.

Talks usually last between 1 – 1 ½ hours and can take place at a time convenient to you, for example: during a lunch break; as part of a new team’s induction; at AGM’s; after dinners; at conferences; in team-building sessions and as part of customer care and personal development programmes.