Location: London, SE11 5RR

Hours: Full Time

Type of contract: Permanent

Start date: 1st of June 2023

Salary: £40,000 per annum.

Reports to: Head of Business Development and Partnerships.

Hybrid-working: The candidate is expected to work in the office half the time.

Closing Date: The deadline for applications is 5th June 2023. We will however be reviewing applications as they come in and may choose to close the vacancy once a suitable candidate is identified.

Disclaimer: Applications without a cover letter will not be considered. All applicants must have the legal right to work in the UK.

 

ABOUT THE SUZY LAMPLUGH TRUST

The post of Business Development and Partnerships Growth Manager represents a unique opportunity for a pre-emptive, results-driven, and buoyant candidate to join the UK’s founding personal safety charity and leading authority on Stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.

You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades. We have campaigned heavily and played a pivotal role to drive changes in the law. We have also supported over 65,000 victims and survivors of stalking since the inception of the National Stalking Helpline service in 2010, with the aim of tackling violence against women and girls at the core of what we do.

 

INTRODUCTION FROM OUR CEO

“The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work.

The journey of the Trust over its 36-year history has been astounding in its achievements despite being born from the most tragic of circumstances and we work tirelessly to ensure that Suzy’s legacy lives on. However, while we have achieved great things and seen improvements in the support available to victims of stalking and other forms of violence, aggression and abuse, there is so much more to do to reduce incidents of stalking and harassment and ensure the safety of victims across the UK.

The shockingly low conviction rates for stalking leave thousands of victims without the protections they so urgently need to reduce the risks to their physical and mental health. It takes immense courage to come forward to report stalking behaviours which have a devastating impact on victims’ lives, and it is simply not good enough that so many cases fall by the wayside without attaining the justice victims need and want.

We pride ourselves on our innovative ground-breaking research, training, campaigns, and projects. By working at the Suzy Lamplugh Trust, you would be joining a group of highly skilled experts in the field, with fantastic training opportunities in stalking, harassment, and personal safety.

Join us on our mission to reduce the risk of violence, aggression and abuse through campaigning, education, and support."

SUKY BHAKER, CEO

SUZY LAMPLUGH TRUST.

 

DON’T JUST TAKE OUR WORD FOR IT…

• Winner - Personal Safety Charity of the Year Award 2020
• Winner - Charitable Impact Excellence Award 2020
• Winner - Campaigning for Change Award 2019
• Winner - Contribution to Sector Development Award 2019
• Winner - Collaboration (Integration) Award 2019
• Finalist - Charity of the Year 2019
• Runner up - Helpline of the Year 2017

 

COMPANY BENEFITS

The Suzy Lamplugh Trust offers a variety of exciting opportunities to learn, develop and grow in your career, through high quality initial training and continuous professional development.

Your voice is key to shaping the future of the Trust, through active staff engagement in the operational and strategic direction of the trust.

We recognise your value to help us deliver our vision of a society in which people are safer and feel safer from violence and aggression; we want people to be able to live life to the full.

To this end we offer all our employees a good benefits package including:

• Competitive salary
• Generous leave and time off policy
• Commitment to the ongoing training and development of staff
• Workplace pension scheme
• Staff social events

 
THE OVERALL PURPOSE OF ROLE

• To play an integral role, supporting the Head of Business Development and Partnerships with the Trust’s integrated income generation strategy, delivering growth over the next three years and beyond.
• To support Head of Business Development and the wider team in developing and growing new income streams, and opportunities for partnership working with key organisations across all sectors.
• To work collaboratively with existing senior business development leads to direct upselling to existing key accounts, securing rollover income.
• To generate new business leads, helping to saturate warm markets, closing the gap between new and repeat business income in the favour or new income.

 

JOB DESCRIPTION

ABOUT YOU

You come with a can-do attitude. You are a determined, proactive, and resilient sales professional with considerable experience in the field of sales and partnerships, or key account management roles. You are impact driven and at a stage in your career where you are looking for a new challenge and an opportunity to advance your career. You are creative, a skilled planner, an innovator, a team player, and relationship builder and you will work autonomously with a high degree of motivation to achieve your sales targets.

As Business Development and Partnerships Growth Manager, you’ll represent the Suzy Lamplugh Trust brand and lead on relationships with key strategic partners. You will manage our partnerships, from development to launch, as well as ongoing partner management. You will grow these partnerships, meeting key business metrics via various partner programs, marketing, and new integrations.

This is a critical role in the Business Development and Partnerships team. The qualified candidate will have a good mix of skills that include an ability to understand a variety of partnerships and their value propositions, strong communication skills to build and deepen partner relationships, an ability to work effectively cross-functionally with both internal and external teams, and a desire to drive significant growth of our business.

 

DUTIES AND RESPONSIBILITIES:

Planning and strategy

• Sustainable commerce – Develop and implement a robust commercial approach to help achieve sustainable partnerships and commercial projects which align with the Trust’s strategic objectives, across new and repeat sales income.
• Staying current – Maintain a robust understanding of business trends and apply these to the development of sales plans.
• Market intel – Conduct regular market research, competitor analysis, SWOT analysis, and use client feedback to gather market intelligence that helps Head of Business Development and the wider leadership team to swiftly make key strategic business decisions.
• Sales enablement - As per the Trust’s three-year strategy, grow income from new sales, sustain repeat business and secure new partnerships and sponsorship opportunities.
• Project management – Plan, track, and record activity on accounts, highlighting areas of risk and taking mitigating action to ensure that deals are closed, and targets met.

 

Business development

• Strategy implementation - Responsible for supporting Head of Business Development in aligning processes, resource-planning, and department goals with the overall three-year organisational strategy.
• New Leads - Responsible for generating new leads and converting these leads into income, avoiding opportunity costs through meticulous assessment and planning.
• New Income Streams - Identifying, prospecting, and developing new markets and income streams for the Trust to generate new income streams.
• Account management - Working with Senior Business Development and Partnership colleagues to account manage and develop relationships with existing clients, taking personal responsibility for key relationships as required, including planning, executing approaches, pitches, proposals, and applications.
• New Projects - Leading on new projects with associations, membership organisations and unions to create new income and partnership working opportunities.
• Marketing - Contributing to marketing campaigns as needed.
• Needs targeting - Development of bespoke proposals and packages which meet the individual needs of our clients.
• Innovation - Generating innovative ideas and creative models to promote the Trust’s brand, products, and services, whilst identifying sales optimisation opportunities.

 

Performance Monitoring

• Targets - In conjunction with the Head of Business Development and Partnerships, responsible for setting targets across the full range of income streams and ensure personal and team targets are met.
• Managing and reporting - on progression towards financial targets to an agreed timetable

 

Collaboration and Partnerships

• Collaboration - Working closely with all heads of departments and exploring opportunities for utilising their professional networks to develop new income and partnership working opportunities for the Trust.
• Partnership management/growth - Responsible for all aspects of partner growth: prioritisation of business, strategic and financial assessment, structuring and negotiation of new projects.
• Partner management - Establishing and managing relationships with new corporate partners, developing strong relationships, and liaising with all levels of senior stakeholders.
• Other duties - Undertaking any other duties and responsibilities as and when required.

 

PERSONAL SPECIFICATION

EXPERIENCE

(‘S’ denotes shortlisting criteria which must be addressed in your cover letter)

• 5+ years sales and account management and/or partnerships experience, with a successful track record of managing business relationships and cross-functional projects. (S)
• Experience of multiple-product-and-services consultancy sales across a range of sectors, including the public, private, and third sectors, or experience of selling a variety of products and services to various industries. (S)
• Successful and demonstrable experience of achieving sales targets and income growth objectives. (S)
• Experience of successfully implementing and achieving strategic objectives. (S)
• Strong background and knowledge of account conversions and key account management. (S)
• Substantial experience of successfully self-managing projects or overseeing and managing external project managers in consultancy-led projects. (S)
• Financial acumen and experience of managing budgets. (S)
• Work autonomously with a high degree of motivation to achieve goals. (S)
• Experience of building and managing relationships with senior business leaders and c-executive stakeholders, both internally and externally. (S)
• Experience of working cross-functionally with various teams, managing initiatives at scale, and delivering results. (S)

 
SKILLS

• Consultative sales approach. (S)
• Experience of using CRMs, preferably Salesforce.
• Proficient in MS, Excel, and excellent Word and PPT skills.
• Analytical approach, critical thinker, solution oriented.
• Client profiling and relationship building.
• Robust negotiation skills.
• Project management skills, including project qualification, design, development, delivery of projects using project plans and risk registers protocols.
• Ability to work under pressure and meet delivery deadlines. (S)
• Excellent written and oral communication skills, exceptional listening skills, rapport building and needs-matching abilities. (S)

  
PERSONAL ATTRIBUTES

• Committed to the aims and values of Suzy Lamplugh Trust: we expect all staff to uphold and reflect the ethos of the Trust in all their work.
• Self- motivated and driven, able to work in a fast-paced business environment.
• Responsible and trustworthy, in particular in relation to GDPR and client-data management.
• Logical, with a can-do attitude. Being able to think clearly at times of crisis and propose solutions to challenges and crisis.
• Adaptive to challenges in the business environment, changing client needs, and changing priorities across all teams and functions.
• Team player, working effectively across the commercial function, as well as other departments.
• Strategically innovative and able to offer creative solutions to challenges that may hinder sales or partnership working processes.

  
HOW TO APPLY

Suzy Lamplugh Trust is an equal opportunity employer and values diversity. The information you provide to us in your application will determine if you are invited for an interview. Applications without a covering letter will not be considered as this is an important part of the process. Shortlisting for interview uses the covering letter alongside the job description and person specification.

Please send your CV and covering letter to [email protected]

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.