MobileLWP is Crystal Ball’s award winning lone worker protection app that monitors the welfare of employees working independently in remote locations, or anywhere where there is a perceived risk to personal safety.

Accredited with British Standard 8484*,

MobileLWP differs from other lone worker protection solutions - firstly, because it continually monitors staff welfare in real-time, and secondly, because there is no need to carry an additional or dedicated lone worker protection device, such as lanyards.

The app uses automated routine welfare check-in time periods (RWCs), which are controlled by the lone worker and report back to Crystal Ball’s web-based field service management system. Should a RWC expire on the handset and the lone worker does not respond, the solution activates a panic alarm automatically – notifying supervisors, management and designated administrators via the system.

Panic alarms can also be activated by the lone worker manually via the handset. This can be done discretely in an emergency, even if the handset’s screen is locked, via the phone’s power / volume buttons.

From an employer’s perspective, implementation of MobileLWP also offers assistance with Health & Safety policy, as all activity on the handset and the system is logged in event reports - which could then be used to form an integral part of an organisations Health & Safety policy.

Case studies:

The City of Edinburgh Council
Places for People
Havering London Borough Council
BT IT Services