Confidentiality is important to the National Stalking Helpline because we aim to build a trusting relationship with all our callers.  We will not share information with third parties except in specific situations in which we are required to by law or there is a potential risk of harm to the service user or others. You can read our confidentiality policy in full by clicking here

Child Protection

All children without exception have the right to protection from abuse regardless of gender, ethnicity, disability, sexuality or beliefs. The Child Protection Policy recognises that the safety and protection of children is paramount and has priority over all other interests. Click here to read our child protection policy in full.

Equal opportunity

The National Stalking Helpline is positively committed to opposing all direct and indirect discrimination in its provision of service to all users. The Helpline recognises that discrimination may be direct or indirect. The aim of the Helpline is to ensure that no potential or actual service user receives less favourable treatment on the grounds of race, colour, gender, ethnic or national origins, sexual orientation, age, mental or physical ability/disability, marital or parental status or religious belief. Our equality and diversity policy can be read here.