Do you feel motivated to help victims of stalking?

Do you want to shape the future of our response to stalking?

Do you have resilience & flexibility meet to the likely demands this role brings?

If yes, then read on.

Location: A blended model, with 50% split of time office working office locations and home working (providing that you have an appropriate, confidential space in home environment). Your normal places of work between an undisclosed location in, London E15 and the Trust’s office, London, SE11.

Hours: 35 hours per week (part-time will be considered)

Type of contract: Fixed term until March 2025

Start date: ASAP

Salary: £26,500 – £28,840, (depending on experience)

(Please note we are looking for more than one post)

Interview: tbc

Reports to: STAC - London Service Manager

DISCLAIMER: All applicants must have the legal right to work in the UK.

Closing Date: We will be reviewing applications as they come in and we will close the vacancy once a suitable candidate is identified.

Suzy Lamplugh Trust Application Form

About Suzy Lamplugh Trust

The post of Stalking Advocate represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on Stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.

You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has campaigned heavily and played a pivotal role to drive changes in the law, has supported over 55,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010, and has always had the aim of tackling violence against women and girls at the core of what it does.

 

Don’t just take our word for it…

• Winner - Personal Safety Charity of the Year Award 2020
• Winner - Charitable Impact Excellence Award 2020
• Winner - Campaigning for Change Award 2019
• Winner - Contribution to Sector Development Award 2019
• Winner - Collaboration (Integration) Award 2019
• Finalist - Charity of the Year 2019
• Runner up - Helpline of the Year 2017

 

Our impact

In 2021/22 alone we have contributed to:

• Police, Crime, Sentencing and Court Bill
• Domestic Abuse Act
• Taxis and Private Hire Vehicles (Safeguarding and Road Safety)
• Online Safety Bill
• Victims Bill
• National Government Violence Against Women and Girls Strategy
• Amendment to section 76 of the Serious Crime Act 2015 though the Domestic Abuse Bill
• Rail Delivery Group
• Supporting the campaign led by Our Streets Now and Plan International UK to have a standalone law on public harassment

 

This role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, holding decision makers to account, spreading good will and enjoying the resulting feel-good factor. We work hard so our beneficiaries sleep better at night, so families can reunite at the end of the working day, and so that victims of harassment and stalking are given the chance to regain control of their situations.

Together, for you and with you, we are the Suzy Lamplugh Trust.

 

Company Benefits:

• Hybrid working
• Commitment to training and development
• Workplace pension scheme
• Staff social events
• On successful completion of training you will be awarded with a recognised ISA qualification (Independent Stalking Advocate)

 

Overall purpose of role:

The Mayor’s Office for Policing and Crime (MOPAC) has awarded funding to Suzy Lamplugh Trust and partner agencies to continue the proof of concept Multi-Agency Stalking Intervention Programme (MASIP) in London. This is an intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services as well as the voluntary sector.

 

The overall purpose of the Stalking Advocate is:

• To provide expert advice and advocacy to high risk victims of stalking within a pioneering multi-disciplinary setting;
• To closely liaise with other professionals in the Stalking Threat Assessment Centre (STAC) to ensure a robust and holistic response to stalking;
• To work as part of a multi-agency team developing a new response to stalking; and
• To support the STAC Advocacy Service Manager, the London Stalking Support Service Manager and National Stalking Helpline Manager as required.
• To give guidance and information by telephone, email and video calling those affected by stalking
• To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims
• To provide support and guidance to stalking advocates and volunteers where necessary

 

JOB DESCRIPTION

Duties and responsibilities:

Service Delivery

• To respond as quickly and efficiently as possible to requests for help, which may be received via email or telephone, giving appropriate guidance to victims of stalking
• To deliver robust risk assessment and safety planning for clients, along with advice and information regarding stalking legislation
• To manage a caseload and provide expert advocacy support to victims of stalking – including carrying out initial assessments, risk assessments, devising support plans and liaising with appropriate agencies
• To deliver client work (predominately over the phone/email/video calling) which adheres to high service standards, ensuring compliance with all policies and procedures
• To be able to work across multiple IT systems and databases at one time
• To keep and maintain accurate and confidential records of all work undertaken
• To identify and maintain appropriate boundaries for all enquiries and recognise when and where to signpost enquirers for further help/information as appropriate
• To be able to manage professional and personal boundaries and time management as role is predominantly online/lone working
• To proactively continue to develop appropriate knowledge, attitudes and skills through regular reading of information and attending training courses
• To support the training of advocates, sessional staff and helpline volunteers as required
• To assist advocates, sessional staff, and volunteers with complex helpline enquiries

Service Development

• To work with the Helpline Manager and Stalking Support Manager to continue the implementation and development of the casework model.
• To seek support and information from other charities or agencies in order to ensure continuous improvement in service delivery.
• To support maintaining, monitoring and upgrading of service database as required.
• To support the collection of service outcomes, and to use clear and coherent targets and monitoring systems to provide evidence that outcomes are met.

 

Other

• To deputise for the Team Leader when required.
• To attend supervision meetings and appraisals.
• To attend case management and training sessions for staff.
• To lead on case management meetings in the absence of a manager.
• To attend and participate in team meetings and strategic away days.
• To undertake any other appropriate duties as requested by the Helpline Manager or Stalking Support Manager.
• To represent Suzy Lamplugh Trust in external meetings as required.
• To work at all times within the policies and procedures of Suzy Lamplugh Trust.

PERSON SPECIFICATION

(‘s’ denotes shortlisting criteria which must be addressed in covering letter)

Experience

Essential

• Considerable experience of working with people affected by crime or vulnerability (s)
• Experience of managing your own time and diary, including managing a case load and prioritising (s)
• Experience of working under pressure and to deadlines (s)
• Experience of assessing risk and formulating safety plans (s)
• Confident to attend multi-agency meetings and produce reports for such meetings (s)
• Confident to advocate on behalf of the victim, including challenging other professionals standpoints where necessary (s)
• A comprehensive understanding of risk assessment, risk management and safety planning in stalking and other forms of gender-based violence
• A sound working knowledge of the practical, emotional, social and economic issues facing people affected by stalking and other forms of gender-based violence (s)
• Knowledge of Safeguarding (adults and children) (s)
• Excellent communication skills, both verbal and written
• Exceptional negotiation, advocacy and interpersonal skills, at all levels
• Good IT skills, including Microsoft Word, Excel, and experience using multiple databases at one time
• Ability to maintain confidentiality and work in a non-judgmental manner
• Ability to reflect on and develop own professional practice
• Ability to work independently and as part of a team
• Strong crisis management skills

 

Desirable

• Detailed knowledge of typologies of stalkers, their motivation, and how this affects risk
• Significant experience of working with people affected by stalking, including risk assessment and safety planning
• Ability to identify and share best practice

Qualifications

Desirable

• A formal qualification in gender-based violence advocacy – such as an IDVA or ISAC qualification

Personal Attributes

• Ability to manage and prioritise workload
• Calm and confident
• Good attention to detail
• Ability and interest in developing a service
• Proactive self-starter with a desire to develop all areas of the role
• Empathy with issues relating to stalking
• Ability to maintain boundaries
• Willing to work within the policies and procedures of Suzy Lamplugh Trust, including equality and diversity
• Commitment to the work of Suzy Lamplugh Trust

Benefits of working for the Suzy Lamplugh Trust

The Suzy Lamplugh Trust offers a variety of exciting opportunities to learn, develop and grow in your career, through high quality initial training and continuous professional development.

Your voice is key to shaping the future of the trust, through active staff engagement in the operational and strategic direction of the trust.

We recognise your value to help us deliver our vision of a society in which people are safer and feel safer from violence and aggression; we want people to be able to live life to the full.

To this end we offer all our employees a good benefits package including:

• Competitive salary
• Clinical supervision
• Occupational sick pay (following a successful probationary period)

Introduction from our CEO

“The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work.

The journey of the Trust over its 35-year history has been astounding in its achievements despite being born from the most tragic of circumstances and we work tirelessly to ensure that Suzy’s legacy lives on. However, while we have achieved great things and seen improvements in the support available to victims of stalking and other forms of violence, aggression and abuse, there is so much more to do to reduce incidents of stalking and harassment and ensure the safety of victims across the UK.

The shockingly low conviction rates for stalking leave thousands of victims without the protections they so urgently need to reduce the risks to their physical and mental health. It takes immense courage to come forward to report stalking behaviours which have a devastating impact on victims’ lives, and it is simply not good enough that so many cases fall by the wayside without attaining the justice victims need and want.

Our National Stalking Helpline Advice and Advocacy service offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.

We are currently seeking an experienced, proactive individual, who can hit the ground running, to provide management and leadership within the National Stalking Helpline and Advocacy Service.

We pride ourselves on our innovative ground-breaking research, campaigns and projects. By working at the Suzy Lamplugh Trust you would be joining a group of highly skilled experts in the field, with fantastic training opportunities in stalking, harassment and personal safety.

Come and join us on our mission to reduce the risk of violence and aggression through campaigning, education and support.

Good luck’’

SUKY BHAKER, CEO OF SUZY LAMPLUGH TRUST

How to apply

The information you provide to us in your application form will determine if you are invited for an interview.

The application process will require you to complete various sections of the application form. It is important that you complete all sections.

The job description indicates the main duties and responsibilities.

The person specification outlines the skills, knowledge, experience, and qualifications (where required) for the job. In addition to this we are looking for people who can demonstrate a good awareness of both stalking and the work of the Suzy Lamplugh Trust in your application.

Shortlisting for interview uses the application form alongside the job description and person specification. Please provide evidenced examples how your skills and experience are relevant to the job you are applying for and how and where you have used them. This can be from your present or previous jobs and can also include experience obtained in voluntary work, leisure interests and other hobbies.

Please send your application form to [email protected]

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.