Sheffield was graced with royalty on Tuesday October 11 2016, as HRH Prince Richard, Duke of Gloucester, visited the region and spent time at Suzy Lamplugh House, the Head Office of Lone Worker Safety specialist, SoloProtect. On a day that coincided with the first anniversary of the company’s state of the art Alarm Receiving Centre (ARC) becoming operational, SoloProtect welcomed Prince Richard, the South Yorkshire Lord Lieutenant (whose office organized the visit), alongside personnel from personal safety charity, Suzy Lamplugh Trust.

During the visit, the Duke of Gloucester was given a tour of the EN50518 compliant, SoloProtect ARC. The ARC uses the latest alarm handling technology, ensuring that audio alarms from a lone worker are presented to operators quickly and efficiently. It’s manned by highly trained ARC Operators and Managers with over 75 years of relevant experience across the team, and all personnel are trained and equipped beyond the requirements outlined in EN50518 and BS8484 (The European Standard for ARCs, and British Standard for Lone Worker Device Services, respectively).

In November 2015, SoloProtect was audited and approved against BS8591 and EN50518, making Suzy Lamplugh House the first dedicated lone worker ARC in Europe to be accredited against both standards. When a lone worker needs help, SoloProtect is able to provide the best possible response, in line with the parameters of the situation – including requesting an emergency response where appropriate. This elite facility is unique and unrivalled in the UK and since it opened last year has created more than 15 new jobs.
Craig Swallow, SoloProtect Managing Director, was delighted that the Duke of Gloucester paid Suzy Lamplugh House a visit.
‘We’re extremely proud to have been chosen to be part of the South Yorkshire royal visit. It demonstrates that we’re a unique company offering a service that’s distinctive to the region.’
The visit also involved a short presentation from Suzy Lamplugh Trust director, Rachel Griffin, who also expressed her delight at the opportunity to talk about the charity and its ongoing partnership with SoloProtect.
‘We’re honoured to have been able to be part of the royal visit and to have this chance to talk about Suzy Lamplugh Trust’s commitment to keeping lone workers safe and the role that the latest technology can play in personal safety.’
Throughout its 30-year existence Suzy Lamplugh Trust has helped and supported people by delivering free safety advice, including via the National Stalking Helpline which it has run since its launch in 2010. It has also been at the forefront of education: training individuals and organisations in personal safety via open access courses, publishing guidance, and providing workplace support and consultancy.

As well as this, Suzy Lamplugh Trust has worked in partnership with other charities as well as private and statutory organisations, to raise awareness and influence policy makers. Through campaigning, education and support, their mission is to achieve a society in which people are safer - and feel safer – from violence and aggression.
SoloProtect offer comprehensive, fully managed, end-to-end Lone Worker Solutions. The solutions are BS8484 approved and offer a range of functionality to suit a variety of worker types via discreet, dedicated devices, or mobile applications.
A SoloProtect solution is the easy and secure way to support lone working colleagues. The fully managed lone worker service affords peace of mind for staff at every level of an organisation, and comprehensive support for lone workers out in the community, at remote locations or whilst carrying out specific jobs or tasks that carry an element of risk.
SoloProtect is a proud supporter of the Suzy Lamplugh Trust and in 2015 they announced a corporate partnership; as a result of this the charity financially benefits from every SoloProtect lone worker solution sold.

Issued by SoloProtect, 12th October 2016.