Young people Expand Young people are at higher risk of experiencing violent crime from a stranger than any other social group. According the Office of National Statistics, those aged between 15 and 29 made up 61% of seriously or fatally injured firearm victims in the UK between 2013 and 2014. Furthermore, their research showed that those aged 16 to 24 were more likely to be a victim of violence than an older age group, with males aged 16 to 24 most at risk of violent offences by strangers. The exception is sexual violence, where young women aged between 16 and 24 are more likely than other age groups to be victims of sexual abuse and stalking. Our initial consultations with young people shows that there is a considerable level of fear among young people – and also some misconceptions which need to be challenged. 28% said they felt unsafe or very unsafe when walking the streets of their local area. 69% said they felt unsafe or very unsafe when walking the streets in a new area. 79% said they thought young women were more at risk of violence from a stranger (when in fact young men are). Young people are also facing an increasingly diverse set of risks. Those we consulted identified three key areas in which they felt unsafe: on the streets; at school or college; and online. Issues such as revenge porn, sexting, bullying and hate crime are all raised by young people as concerns. We are working to address these issues through a number of projects, including our peer education programme ‘PLAN’.
Victims of stalking Expand Stalking is an incredibly common crime: 1 in 6 women and 1 in 12 men will be stalked at some point in their life, making stalking one of the most pervasive forms of interpersonal violence. Stalking can affect anyone and is a very difficult crime to cope with. Unlike most crimes, stalking by its very nature is persistent and ongoing - it is not an isolated incident which can be processed and dealt with - and it is often described as 'emotional rape' and 'psychological terrorism' by those who live through it. Aside from the hell of going through this experience, victims can often be at very high risk of violence and other abuse: 30-40% of all stalking cases involve physical assault (Mullen et al 1999) and the crime is acknowledged by the National Police Chiefs' Council as “leading to some of the most serious crimes police can deal with including domestic violence, sexual assault and murder.” It can last for months, years and even decades, completely taking over and ruining a victim’s life: 65% of callers to the National Stalking Helpline have been stalked for over 6 months and a third have been stalked for over 2 years. This is why we run the National Stalking Helpline and other community projects to work with victims of stalking, or those at heightened risk of stalking (such as victims of domestic violence).
Other Support Services Expand Further sources of help and advice Please note that Suzy Lamplugh Trust cannot accept responsibility for the content of any external sites. This information is for signposting only. Advice Citizens Advice Bureau (CAB) citizensadvice.co.uk A charity that helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. They can provide advice about proceedings in the civil courts. Citizens Advice Scotland cas.org.uk A charity that provides free, confidential, impartial advice about the rights and responsibilities of Scottish citizens. Domestic Abuse Helplines National Domestic Violence Helpline 0808 2000 247 A Freephone 24 Hour a day helpline, run in partnership between Women’s Aid and Refuge. It is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Scotland Scotland’s Domestic Abuse and Forced Marriage Helpline 0800 027 1234 Scottish Women's Rights Centre 08088 010 789 Wales Wales: Welsh Women’s Aid - Live Without Fear Helpline 0808 80 10 800 Email: [email protected] Northern Ireland Domestic and Sexual Violence Helpline 0808 802 1414 Email: [email protected] Other Domestic Abuse Services Family Justice Centres There are two Family Justice Centres in the UK: one in Croydon and one in Derby. They address the full range of social, welfare, economic, safety, accommodation, criminal and civil justice needs of individuals living with or escaping from abuse. To find information about them you can look on the relevant council websites. HOMETRUTHS hometruths.coop Hometruths provide specialist services to survivors of domestic violence and abuse including stalking and harassment, living in Swindon and Wiltshire. National Centre for Domestic Violence (NCDV) ncdv.org.uk 0844 8044 999 NCDV provides a free, fast emergency service to survivors of domestic violence, regardless of race, financial situation, gender or sexual orientation. They work closely with partner agencies and help people apply for an injunction quickly. Refuge refuge.org.uk Offer a range of services to support women and children experiencing domestic violence. Respect Phoneline respectphoneline.org.uk 0808 802 4040 [email protected] An information and advice line for anyone who is concerned about their violence or abuse towards a partner or ex-partner. Respect also provide advice to frontline workers. Helpline opening times are Monday to Friday 10am – 1pm and 2pm – 5pm. Rise riseuk.org.uk 01273 622 828 A charity that supports women, children and young people affected by domestic abuse in Brighton & Hove and across West Sussex. Women’s Aid womensaid.org.uk Work to end violence against women and children, and support over 500 domestic and sexual violence services across the country. Scottish Women’s Aid scottishwomensaid.co.uk 0131 226 6606 Women’s Aid can offer advice and support to anyone experiencing domestic abuse. The national office can provide contact details for your local Women’s Aid group. Welsh Women’s Aid welshwomensaid.org.uk/ WWA is the national umbrella organisation representing local Women’s Aid Groups situated throughout Wales. Our member groups provide direct services for women and children who have experienced or are experiencing domestic abuse. All Wales Domestic Abuse and Sexual Violence Helpline gov.wales/live-fear-free 0808 80 10 100 If you are experiencing domestic abuse or sexual violence, have experienced domestic abuse or sexual violence, or are worried about a friend or relative who is experiencing domestic abuse or sexual violence – then call the All Wales Domestic Abuse & Sexual Violence Helpline for free, 24 hours a day, 7 days a week. LGBT Domestic Abuse Support GALOP galop.org.uk/domesticabuse/ 0800 999 5428 [email protected] Emotional and practice support for LGBT people experiencing domestic abuse. Men Men’s Advice Line mensadviceline.org.uk 0808 801 0327 [email protected] Men’s Advice line is a national freephone helpline for male victims of domestic violence and abuse. The Helpline welcomes calls from men in heterosexual or same sex relationships. They also provide advice to frontline workers. Helpline opening times are Monday to Friday 10am – 1pm and 2pm – 5pm. Sexual Assault Lifecentre lifecentre.uk.com Lifecentre is a UK based charity that supports survivors of rape and sexual abuse. It offers a national helpline and counselling team based in Sussex, England. Rape Crisis rapecrisis.org.uk 0808 802 9999 Provide a range of services for women and girls who have been raped or experienced any other form of sexual violence, either as adults or children. The national helpline number listed above can also be used by male victims or friends and family of the victim. Rape Crisis Scotland rapecrisisscotland.org.uk/help-information/helpline/ 08088 01 03 02 Offers support and information to female, male and transgender survivors of sexual violence aged 13+ as well as family, friends and workers. Rape Crisis Scotland also offer support to victims of stalking, whether there is an overt sexual element or not. The Havens thehavens.co.uk The havens are specialist centres in London for people who have been raped or sexually assaulted in the last 12 months. Their staff are fully trained and hugely experienced. They help men, women, children and young people of all ages. You can use The Havens services without having to report the assault to the police. Emotional Support British Association of Counselling and Psychotherapy itsgoodtotalk.org.uk/therapists A directory of private therapists who have been accredited by the British Association of Counselling and Psychotherapy (BACP). Hypnotherapy Directory hypnotherapy-directory.org.uk/ Lists qualified hypnotherapists across the U.K Samaritans samaritans.org 116 123 [email protected] Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. Stalking Action Against Stalking (Scotland) actionagainststalking.org/ Action Against Stalking was founded by Ann Moulds after she experienced a harrowing stalking ordeal. Ann lead the successful campaign for the introduction of stalking legislation in Scotland in 2010. This website provides helpful information for anyone who is being stalked. Network for Surviving Stalking scaredofsomeone.org/ NSS is dedicated to supporting victims of stalking. Their website has a lot of useful advice and knowledge. NSS are keen to hear victim’s stories and experiences with various agencies or companies so they can raise awareness and campaign for change. Protection Against Stalking protectionagainststalking.org Their goal is to work with professionals and organisations in partnership to improve the safety of stalking and harassment victims and for perpetrators of abuse to be held to account. Their website contains a lot of useful information and advice. Paladin paladinservice.co.uk/ 020 3866 4107 Paladin will assist high risk victims throughout England and Wales. A number of Independent Stalking Advocacy Caseworkers (ISACs) will ensure high risk victims of stalking are supported and that a co-ordinated community response is developed locally to keep victims and their children safe. Surviving Stalking survivingstalking.com Tracey Morgan was a victim of stalking and created this site, including her blog, for other victims and interested parties. Professionals National Stalking Clinic beh-mht.nhs.uk/services/national-stalking-clinic.htm The National Stalking Clinic is a specialist service for the assessment and treatment of stalkers and their victims. It is run by the North London Forensic Service, part of the Barnet Enfield and Haringey Mental Health NHS Trust. It provides a mobile service across the UK to interested parties including the courts, Probation Service, Police, mental health trusts and Social Services. Other Digital Trust thalesgroup.com/en/countries/europe/united-kingdom/markets-we-operate/security-uk/digital-trust Information and support for staying safe online Forced Marriage Unit fco.gov.uk/forcedmarriage 0207 008 0151 The FMU is a joint initiative between the Foreign and Commonwealth Office and Home Office. If you are worried that a friend or relative may be forced in to marriage then you can call them for advice and assistance. Karma Nirvana karmanirvana.org.uk 0800 5999 247 Provide support to all the victims of honour-based violence and forced marriage. They also run a national helpline that provides support and guidance. National Offender Management Service Victim Helpline callhelpline.org.uk/showagency2.asp?ref=3420 0300 060 6699 If you are a victim of crime or are related to a victim and have received unwanted contact from a prisoner (by letter or telephone) or are worried about their release from prison, contact the National Offender Management Service Victim Helpline. Shelter shelter.org.uk Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. They give advice, information and advocacy to people in housing need. Victim Support victimsupport.org.uk 0845 30 30 900 Provide free and confidential help to victims of crime, their family, friends and anyone else affected. They give information, emotional support and practical help. You don’t have to report a crime to the police to get their help and can get support at any time, whenever the crime happened.
Information for employers Expand Stalking can take place in many forms in the workplace. Some stalkers are colleagues or clients of the victim, others are individuals who are unrelated to the workplace but who can make contact with the victim there because of ease of access. We have produced a booklet for employers who would like to know how to support colleagues who are being stalked in the workplace. It can be downloaded from the resources section of our website.
Safety information Expand Trust your instincts, if someone is making you feel scared or intimidated do not ignore these feelings, research indicates early intervention in a stalking case can stop it. After you have told your stalker once clearly and firmly that you no longer wish to have any contact with them try not to engage with or meet them again, even if it is to tell them to leave you alone. You can get specialist information and support from the National Stalking Helpline Please click on the links below for detailed personal safety and stalking information Safety Online Safety at home Safety out and about Safety at work You can also find posters and information leaflets on stalking in our resources section
Collecting evidence Expand If you are thinking of asking for help from the police or seeking an injunction through a civil court, you will need evidence that you are a victim of harassment. One of the most common pieces of evidence is a log, which details each incident. Depending on the kind of behaviour your stalker displays, you might also be able to use photographic evidence, copies of electronic messages or video as evidence too. Keeping a Log A good log documents everything that has been happening to you. It’s important because it demonstrates to police, friends or family exactly how the stalker’s behaviour has impacted on your life. A log should include all events you believe to be connected to your stalker. This can include phone calls, gifts, visits to your house or work, public sightings and electronic communication such as text messages, emails or cyber stalking events. How do I keep a good log? A good log needs to be kept contemporaneously, meaning that it needs to be updated as the incident is occurring or as soon as possible afterwards. If you keep a log in this way, it is more likely to be used as evidence in any legal proceedings. The log should contain the following details about the incident: the date the time the location where the incident takes place what happens how it makes you feel The details of what happens should include what is said and/or done. If the stalker is present, try to detail what they are wearing as well as the make, model and registration details of any vehicle they drive or are passenger in. Every suspicious incident you believe is connected to your stalker should go into your log, including silent phonecalls. Messages You should try to keep copies of all electronic messages your stalker sends you, including texts, emails and IM conversations. You can print out hard copies of emails, take screenshots of IM conversations and some mobile handsets will allow you to download your texts and even your call lists onto your computer for future reference. Gifts and letters You should try and keep any gifts and letters your stalker sends you, handling them as little as possible and placing them in a plastic bag or bin liner so the police can examine them. If you receive a package that you know is from your stalker, place it straight into the evidence bag without opening it. Handwritten letters might be useful if the police decide to do handwriting analysis or try to gain fingerprint impressions. Any physical forms of communication, including gifts, could be used as evidence of a course of conduct. You can find further information about maintaining evidence of gifts or letters on the website of stalking survivour Tracey Morgan. Photographs Photographic evidence of stalking activity can be useful. If your stalker vandalises a piece of your property, you should try and get photographic evidence of this as soon after the event as possible. Capturing stalkers themselves in photographs can also be helpful. However, there have been cases where victims have taken photographs of an offender and the offender has made allegations of harassment against the victim, which is an incredibly traumatic experience for them. If you are thinking of obtaining photographic evidence of your stalker, you might want to consider seeking advice from a member of the police first to get more information about the best way of going about this. Video evidence Like photographs, video can be used as evidence of stalking behaviour. Some police forces might be able to loan you CCTV equipment if your stalker repeatedly approaches your house or vandalises your property. You can also use a handheld camera for behaviours like following or verbal harassment. Just as taking photographs might prompt a stalker to accuse their victim of harassment, video might provoke the same reaction. Therefore, it might be worth seeking advice from the police before doing this to make sure you are protected.
Stalking and criminal law Expand As of 25th November 2012 amendments have been made to the Protection from Harassment Act 1997 which makes stalking a specific offence. These amendments were made under the Protection of Freedoms Act 2012. There are now two sections that deal with stalking, 2A and 4A. Section 2A labels stalking as a criminal offence for the first time in English and Welsh Law. Section 4A deals with stalking that has caused fear of violence OR serious distress. Serious distress is behaviour that causes a “substantial adverse effect” on the victim’s day to day activity. Examples of the kind of behaviours that stalking can consist of are provided in the amendments and apply to 2A and 4A. The list includes; following, contacting, publishing material relating to the victim, monitoring, loitering, interfering with property and watching or spying. This list is NOT exhaustive. Stalking in Scotland is a specific offence under section 39 of the Criminal Justice and Licensing Act 2010. In Northern Ireland stalking is dealt with under the Protection from Harassment Order 1997. Stalking and criminal law Is there legal protection from stalking in England and Wales? As of 25th November 2012 amendments to the Protection from Harassment Act have been made that makes stalking a specific offence in England and Wales for the first time. The amendments were made under the Protection of Freedoms Act 2012. The amendments can only be used to deal with stalking incidents that occur after 25th November 2012; stalking prior to this will still be dealt with as ‘harassment’ under sections 2 and 4 of the Protection from Harassment Act. There are two new amendments; section 2A stalking and section 4A stalking. To prove a section 2A it needs to be shown that a perpetrator pursued a course of conduct which amounts to harassment and that the particular harassment can be described as stalking behaviour. Stalking is not legally defined, but the amendments include a list of example behaviours which are following, contacting/attempting to contact, publishing statements or material about the victim, monitoring the victim (including online), loitering in a public or private place, interfering with property, watching or spying. This is a non exhaustive list which means that behaviour which is not described above may also be seen as stalking. A course of conduct is 2 or more incidents. Section 4A is stalking involving fear of violence or serious alarm of distress. Again serious alarm and distress is not defined but can include behaviour which causes the victim to suffer emotional or psychological trauma or have to change the way they live their life. If at the trial of a 4A offence the jury find the offender not guilty, they may still be able to find the person guilty of an offence under 2A. Sections 2 and 4 of the Protection from Harassment Act can also still be used to prosecute harassment. Harassment is described in the Act as a course of conduct which (a) amounts to harassment of another and, (b) which they know or ought to know amounts to harassment of another. Sections 2 and 2A are summary only offences and there is a maximum prison sentence of 6 months. Sections 4 and 4A are either way offences with a maximum prison sentence of 5 years. Is there legal protection from stalking in Scotland? Yes. Prior to 2010 stalking behaviour was not recognised as a serious crime in Scotland and stalking was prosecuted as a form of harassment under the common law ‘Breach of the Peace’. Whilst historically flexible to cover a multitude of common garden offences, Breach of the Peace did not fully encompass, define or reflect the seriousness of stalking and victim impact held no place. In April 2010 the Justice Committee at Scottish Parliament cast a unanimous vote for proposed anti stalking legislation to be included into Scotland’s Criminal Justice System. Stalking is now on the agenda for the VAW National Training Strategy, the ‘Commission for Equality of Human Rights’ and all major government funded organisations. Supported by ACPOS and the Crown Office Procurator Fiscal Service, Police Scotland are to receive training on policing stalking crime and for the first time ever, a stalking DVD training tool has been produced to be delivered across Scotland to all Crown Office Procurator Fiscal Staff. The Criminal Justice and Licensing Act was passed on June 30th 2010 and came into affect on December 13th 2010. Section 39 of this Act makes stalking a criminal offence. You can read the legislation by clicking here. Is there legal protection from stalking in Northern Ireland? Yes. The Protection from Harassment Order 1997 (Northern Ireland) is similar to the Protection from Harassment Act 1997 (England and Wales). To view the legislation is Northern Ireland visit statutelaw.gov.uk and search under Protection from Harassment Order
Reporting stalking to the police Expand Is stalking against the law? Stalking is against the law and the police should take it seriously. If you choose to report a stalking offence to the police, it is important to try and gather as much evidence as possible of what has been happening to you. This might include audio recordings, films or pictures, along with copies of emails, text messages, screenshots and similar. You could also keep a log of all the incidents that have occurred. If you are gathering evidence against your stalker, be careful when taking video footage or pictures as we have come across cases where the stalker has then complained that the victim is harassing them. If you are unsure then you can talk to the police about this first. What are the police guidelines for investigating harassment and stalking in England and Wales? You can read the ACPO and National Police Improvement Agency (NPIA) best practice guidelines in relation to harassment and stalking by clicking here What if I am not happy with the police response? Most police officers want to be able to help you but may lack the training to have a full understanding of what stalking is, the risk factors associated with it and the distress it can cause. Many forces now have an officer who acts as a single point of contact (SPOC) for stalking problems; you could go back to the police and ask to speak with this officer. If the person you speak with does not know who the SPOC is, or if the force does not have one then ask to speak with someone in the public protection unit, or if the stalker is an ex-intimate or family member ask to speak with a domestic abuse officer. Take with you a completed Stalking risk checklist and explain how you feel. You may also want to take with you a log of everything that has happened and any evidence you have retained. There are links on this site detailing how best to keep a log and how to preserve evidence. You can also contact the National Stalking Helpline for information, advice and support
Employees and Employers Expand We offer advice, training, consultancy and information in order to enable people and organisations to be and feel safer. We also work with organisations to offer support and consultancy in order to develop and implement safer working policies and practices. For more information about the guidance and consultancy we can offer your organisation, click here.
Useful safety links Expand The following web links are provided for your interest and convenience. Suzy Lamplugh Trust has gone to great effort to ensure the links used are of good quality, however we cannot be responsible for their entire content nor do we endorse them. If you experience problems with any of these links or if you would like us to consider placing a link to your organisation’s website please e-mail Please note, Suzy Lamplugh Trust does not endorse any products relating to these websites. General Advice Citizens Advice – The Citizens Advice service helps people resolve their money, legal and other problems by providing information and advice, and by influencing policymakers. Citizens Advice Scotland – A charity that provides free, confidential, impartial advice about the rights and responsibilities of Scottish citizens. Accidents/ Health And Safety ROSPA – The Royal Society for the Prevention of Accidents provides information, advice, resources and training, RoSPA is actively involved in the promotion of safety in all areas of life. Floor Safety Tape – CreativeSafetySupply.com provides tips to help companies maximize the longevity of their floor tape installations. Alcohol Alcohol Concern – The national agency on alcohol misuse. They work to reduce the incidence and costs of alcohol-related harm and to increase the range and quality of services available to people with alcohol-related problems. Al-Anon – Al-Anon Family Groups provide understanding, strength and hope to anyone whose life is, or has been, affected by someone else’s drinking. Bullying Andrea Adams Trust – The UK Charity dedicated to tackling Workplace Bullying. Bullying UK – A charity helping parents and pupils deal with school bullying. There is comprehensive advice on issues including cyber bullying and racism and the website is also used by schools. Children & Young People Childline – ChildLine 0800 1111 is the free, 24-hour helpline for children and young people in the UK. The Mix – (0808 808 4994) is a free helpline that finds young people the best help whatever the problem. The UK wide helpline provides free connections to local and national services, ensuring vulnerable young people always know where to turn in times of crisis. Get Connected is contacted by over 1,300 different young people every month. Established in 1999 by the Suzy Lamplugh Trust, Get Connected became an independent charity in August 2000. NSPCC – (National Society for the Prevention of Cruelty to Children) specialises in child protection and the prevention of cruelty to children. There is an NSPCC Child Protection Helpline: Freephone 0808 800 5000. Counselling The Samaritans – The Samaritans provides 24 hour confidential emotional support for people who are experiencing distress or despair. Call on 08457 90 90 90 (UK) 1 850 60 90 90 (ROI) or email them at: [email protected] They aim to reply to e-mails within 24 hours. Victim Support – Victim Support is an independent charity which helps people cope with the effects of crime. Crime Crimestoppers – The UK charity aimed at putting criminals behind bars through an anonymous Freephone number: 0800 555 111. Secured By Design- The UK Police flagship initiative for designing out crime and provide advice for home owners and tenants on how to secure their home against crime and burglary. The Crime Prevention Website- provides a free crime prevention resource for the general public and provides detailed information for anybody who wants to improve their domestic security, including advice on vehicle and home security through to dealing with bogus callers at the door and alley gating. The aim of the site is to help people avoid becoming victims of crime. Crime Reduction/Community Justice Living Streets – Living Streets work on practical projects to create safe, vibrant and healthy streets for all. Local streets are a service that we all use. But for decades, traffic priorities have been allowed to overwhelm them, and they have been left dirty and unsafe. Vibrant streets help to revitalise neighbourhoods and reconnect people. Neighbourhood & Home Watch Network– Neighbourhood & Home Watch Network (NHWN) is the name for the recently established group of Regional Neighbourhood & Home Watch representatives meeting at national level from across England & Wales. Restorative Justice Consortium- Restorative processes bring those harmed by crime or conflict, and those responsible for the harm, into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward. Domestic Violence Women’s Aid – Women’s Aid Federation of England (Women’s Aid) is the national charity working to end domestic violence against women and children. Men’s Advice Line– Men’s Advice line is a national freephone helpline for male victims of domestic violence and abuse. The Helpline welcomes calls from men in heterosexual or same sex relationships. They also provide advice to frontline workers. Helpline opening times are Monday to Friday 10am – 1pm and 2pm – 5pm. National Domestic Violence Helpline – A Freephone 24 Hour a day helpline, run in partnership between Women’s Aid and Refuge. It is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Respect Phoneline– An information and advice line for anyone who is concerned about their violence or abuse towards a partner or ex-partner. Respect also provide advice to frontline workers. Helpline opening times are Monday to Friday 10am – 1pm and 2pm – 5pm. Rise – A charity that supports women, children and young people affected by domestic abuse in Brighton & Hove and across West Sussex. Scottish Women’s Aid – Women’s Aid can offer advice and support to anyone experiencing domestic abuse. The national office can provide contact details for your local Women’s Aid group. Welsh Women’s Aid – WWA is the national umbrella organisation representing local Women’s Aid Groups situated throughout Wales. Our member groups provide direct services for women and children who have experienced or are experiencing domestic abuse. Internet Safety Digital Trust - Cyber safety information and advice. Think U Know – This website is brought to you by the Child Exploitation and Online Protection (CEOP) Centre and contains loads of information on internet safety and safe surfing for young people. All hot topics about online safety are covered – including mobiles, blogging and gaming sites – and you can tell them if you feel uncomfortable or worried about someone you’re chatting to online. The Internet Watch Foundation – The UK hotline for reporting illegal content on the internet. Learning Disabilities Mencap – The leading UK charity working with and for people with a learning disability and their parents and carers. LGBT Galop – London’s lesbian, gay, bisexual and transgender community safety charity. Stonewall – Working for equality and justice for lesbian, gay, bisexual and trans people. London Lesbian and Gay Switchboard – information, support and referral service for lesbians, gay men and bisexual people from all backgrounds throughout the United Kingdom. Schools Out – Formal and informal support network for all people who want to raise the issue of homophobia and heterosexism in education. Mental Health Saneline – Saneline is one of the UK’s leading charities concerned with improving the lives of everyone affected by mental illness. 0845 767 8000 is SANE’s national telephone helpline offering support and information to callers throughout the UK. The Mental Health Foundation – A leading UK charity who aim to help people survive, recover from and prevent mental health problems. MIND – Mind is the leading mental health charity in England and Wales. Missing Persons Missing People – formerly the National Missing Persons Hotline – A UK charity dedicated to helping missing people and supporting their families while they wait for news. If you wish to call home, have information about a missing person, or are concerned about a missing friend or relative visit the website or call 0500 700 700. Race Action Net – RaceActionNet brings together expertise and experience in tackling racial harassment and racist attacks. Older People Age UK – is a national organisation campaigning with and on behalf of older people, raising money to help pensioners in need and providing direct services where needed. Stalking National Stalking Helpline – A helpline that provides practical advice and information to anybody who is currently or has previously been affected by harassment or stalking. Network for Surviving Stalking – The Network for Surviving Stalking is a National Registered Charity devoted to providing support to people affected by Stalking. Action Scotland Against Stalking – Action Scotland Against Stalking was founded by Ann Moulds after she experienced a harrowing stalking ordeal. Ann lead the successful campaign for the introduction of stalking legislation in Scotland in 2010. This website provides helpful information for anyone who is being stalked. Protection Against Stalking – Their goal is to work with professionals and organisations in partnership to improve the safety of stalking and harassment victims and for perpetrators of abuse to be held to account. Their website contains a lot of useful information and advice. Paladin – Paladin will assist high risk victims throughout England and Wales. A number of Independent Stalking Advocacy Caseworkers (ISACs) will ensure high risk victims of stalking are supported and that a co-ordinated community response is developed locally to keep victims and their children safe. Surviving Stalking – Tracey Morgan was a victim of stalking and created this site, including her blog, for other victims and interested parties. Travel Foreign and Commonwealth Office (FCO) – The British Government department responsible for overseas relations and foreign affairs. World Wise – This World Wise Directory gives information country by country to help you prepare and plan for safe travelling. It gives an overview of security conditions. It tells you about basic health, safety, visa and currency requirements as well as things you should know about local codes of dress and behaviour. Workplace Health and Safety Executive – The goverment agency is responsible for health and safety regulations in Great Britain. ACAS – An organisation devoted to preventing and resolving workplace and employment disputes. HSE – Health and Safety Executive risk management homepage NHS: Zero Tolerance – A really useful website which includes case studies, surveys, guidance on withholding treatment, managers’ guides and lots of other information Other Reports/Research Look Out Call Lone Worker Study – Click here to download
Personal alarms Expand There are lots of different types of personal alarms. Choosing the best one for you can sometimes be tricky. Read on for tips on how to make the right choice. The purpose of a personal alarm: The purpose of a personal safety alarm is to shock and disorientate an attacker, giving you vital seconds to get away. Important features: - The most important feature of an alarm is the sound it emits. If an attacker is to be shocked enough to pull away from you, this sound needs to be as loud and as shrill as possible. It is a common misconception that alarms will attract others as, if there is no one around, or others are far from us, they may not be attracted to the sound. Also if a personal alarm pulsates like many car alarms, the sound may not be recognisable as an attack alarm. - The most effective sound is continuous and over 130 decibels (approx 138db is ideal). - Your alarm needs to be easy to carry, and be easy to set off in one hand. Do consider whether a very lightweight and tiny alarm will be as loud or accessible as you need it to be. Consider: How would you operate the alarm in an emergency? There are many different ways to activate different types of alarms, including push caps, push buttons and pull out pins. How fiddly is it to activate it? Do you have problems using your hands or fingers? Can it be operated simply by being pushed against something? When & how to use an alarm: The primary function of an alarm is to distract and disorientate an attacker. Set off the alarm, holding it as close to the attackers face as possible. Drop the alarm and make your escape. If it is by the attackers feet, it may also act as a visual distraction, as well as a audible distraction. If you are able to attract the attention of passers- by, you are more likely to get help if you shout a specific instruction – such as “Call the police!” This makes it clear that you are in danger and need help. Remember: Once you have set off your alarm, leave the situation as quickly as you can, moving to a busy area if possible. Don’t wait to check that your alarm has had the desired effect; just go. Remember: A personal alarm should be just one part of your personal safety plan. There are lots of other ways in which you can help to reduce the risk of violence and aggression.
Selling your home Expand Selling your property is a stressful business and there’s a lot to think about but it’s important that you also consider your personal safety. The selling process can involve a number of complete strangers looking around your home and this is not without risk. However, by taking the following precautions you can improve your safety. If you are selling your property through an estate agent, confirm that they will check all potential viewers’ identities. Make it clear to them that you do not want anyone viewing your property whose identity has not been checked. If you live alone, or are alone in the property for most of the day, consider NOT having a ‘for sale’ sign outside. You will then avoid ‘buyers’ turning up on your doorstep asking to be shown around. Ask your estate agent for all viewers to be accompanied by someone from their office. If you are selling the property yourself, get as much information as possible from the potential buyer before arranging a viewing and make sure you give that information to a friend or relative before the buyer arrives. Always carry out an identity check. Ask for a work number and call it to confirm they are who they say they are. Always check who will be coming to the viewing. If they say they will be alone and more people turn up, do not let them into the property. Make an excuse – one which implies there are other people in the house. If they arrange to come another time, make sure that someone is with you for the viewing. Whenever possible try to avoid being alone in the property when conducting viewings. If you’re single or your partner is unable to be there, ask a friend or family member to be with you. If you do have to carry out a viewing alone, then give the viewer the impression that a friend/partner will be coming round to the property shortly. You should also consider checking the viewer in. You can do this by making a call to a friend or relative as soon as they arrive saying – “Mr X has just arrived for the viewing. We should be finished in X time and I’ll call you back then.’ The viewer then knows they have been ‘registered’ as having arrived and that someone is watching out for you. You can also arrange a code word with your contact so that if any of the viewers make you feel uncomfortable for any reason, you can say the code word on the phone, which will warn your friend that you feel unsafe but the viewer will have no idea you have done this. If your friend hears the code word, they should either make their way round – or send someone – to your property as soon as possible. If you feel threatened or uneasy at any point, you should trust your instincts and act immediately. Make an excuse that you need to get something from your car and get out of the house. You could then go to a neighbour and ask them to return to the house with you until the viewer leaves. By leaving the viewer in your property alone, you may put your valuables at risk but that’s better than putting yourself at risk. When conducting the viewing, stay alert. Be friendly but professional and avoid giving out too much personal information. Try to look confident and in control at all times. If the potential viewer comes back without an appointment, do not feel you have to let them into the property just because you have met them once. Obviously you don’t want to offend a potential buyer but politely make an excuse not to let them in, preferably one that suggests there is someone else in the property, and ask them to call and make an appointment for another time. Make sure you keep your personal safety in mind at all times and never allow your natural inclination to be polite – or your desire to make a sale – put you at risk.
Lone working Expand On the frontline, for example receptionists, retail staff: Ensure you have a means of communicating with others. Some form of emergency alarm system should be in place which will enable you to summon assistance if necessary. Is it tested? Do people know how to respond? Make sure that any cash is kept out of sight. Working from home Try not to advertise that you work from home to prospective clients. Consider setting up a buddy system with someone so they know your plans for the day. Think about asking your ‘buddy’ to call you 10 minutes into any meeting with a new client to check that you are ok and feel comfortable with them. Have a predetermined code word ready in case you want to summon help. If clients have to come to your house, use rooms that are as professional looking as possible. Give some thought before you arrive as to what exit strategies you could use if you felt uncomfortable or threatened. Conduct your own risk assessment on the door step before you enter. If you feel at all uncomfortable or unsure, make an excuse and leave. Trust your instincts. Be mindful of the fact that you are entering someone else’s territory. Your presence there may be unwanted and/or pose a threat. As you enter, make a note of how the door opens and closes so that you can leave quickly, if necessary. Give the client an idea of how long the meeting will take and try to adhere to this. The Health & Safety at Work Act 1974 requires employers, including unpaid volunteers or self-employed, “to prepare… a written statement of his general policy with respect to the health and safety at work of his employees”. They must also put in place “systems of work that are, so far as is reasonably practicable, safe and without risks to health”. It is important that a tracing system is in place that enables your employer/colleagues to know where you are and who you are with at all times. Risk assessments should be carried out by your employer to identify any risks related to the people, environment or tasks involved in your job. You also need to be able to make quick risk assessments yourself, which can help you decide how safe a situation is and what action you should take to avoid danger. If you are a lone worker, it is important that both you and your employer give particular consideration for your safety.
Festive Season Safety Expand Christmas is a time to relax and have fun but it can also be very busy and stressful. You may be out and about more than usual for that essential Christmas shopping and to festive parties and other social events. To reduce the risk of experiencing crime during the festive season here are some helpful tips: Christmas Shopping Don’t get loaded down with too many bags. Try to keep one hand free. Try and avoid taking young children into busy shopping areas. If it is unavoidable make sure they know what to do if they lose you, e.g. tell the nearest counter assistant that they are lost and NEVER leave a shop without you. Agree a meeting point with older children in case you get separated. Be careful where you park your car, especially if you will be returning to it after dark. If parking in a multi-storey car park, choose a well-lit space as close to the exit as possible and away from pillars. Reverse into position. Keep car doors locked whilst driving in built-up areas, especially if you’ve got bags of presents in the car. Don’t leave presents on show in a parked car, as they could tempt thieves. Keep alert and aware of your surroundings, especially in busy shops and crowded streets where thieves and pickpockets may well be operating. Keep a close watch on your valuables and try not to keep them all in one place. Christmas Parties Watch your drinks and food to ensure that nothing is added to them. Never leave your drink unattended, even if you are going to dance or to the toilet. If your drink has been left unattended, don’t drink any more of it. If something tastes or looks odd, don’t eat/drink any more of it. Be aware, though, that some date rape drugs are colourless and tasteless. If someone you don’t know or trust offers to buy you a drink either decline or accompany them to the bar and watch that nothing is added. Know your own limit. If you meet someone new at a party, avoid going home with them or inviting them back to your home/accepting a lift from them. It’s safer to arrange a second date in a public place to get to know the person better. If you do find yourself alone with someone you don’t know well, make sure that someone knows where you are and who you’re with. Pay attention to your instincts. If you feel uneasy about someone, there may be a reason. Carry your keys, mobile phone and some money in your pocket on the way home, so you can give up your handbag or wallet and escape quickly if necessary. Transport The ideal plan is to book your cab or taxi in advance or call a licensed cab company from the party and arrange for them to pick you up right outside the venue. Never accept a lift from a minicab touting for trade on the street. They are illegal and can be very dangerous. Always sit in the back of a cab/taxi and if you get chatting to the driver, do not give away personal details. If you feel uneasy with the driver, ask him to stop at a busy familiar place and get out. If using public transport, have your ticket, pass or change ready in your hand so that your wallet or purse is out of sight. Always wait for the bus or train in a well-lit place near other people if possible and try and arrange for someone to meet you at the bus stop or station. Take note of where the emergency alarms are and try to sit near them. If a bus is empty or it is after dark, you may feel safer on the lower deck as near as possible to the driver. On trains, avoid empty compartments or compartments that have no access to corridors or other parts of the train. If you feel threatened on any public transport press the alarm and/or make as much noise as possible to attract attention of your fellow passengers or the driver or guard.
Bogus callers Expand An honest face or a good story can hide a trick to get in to your home. Never let someone into your house because you don’t want to seem rude or unsympathetic Consider fitting a door chain and spy-hole on your front door; outside lighting can also help you identify callers. Never let anyone into your home unless you are satisfied about who they are and what they want. Public service employees are required to show identity cards when they come to your home. Examine the card carefully as fake cards have been used. The card should have a photograph and the name of the organisation. If you are at all worried, ring the organisation to check the caller is genuine. Use the telephone number given in the phone book or on your utility bill, rather than the one printed on the identity card. A genuine worker won’t mind waiting. Most energy companies give you the option to submit readings by phone and online, and this could be used to avoid the above situation. If you need to have your meters checked but have difficulty reading identity cards, ring the number given on your bills and ask if they operate a free password scheme. This would mean that when a meter reader called they would identify themselves by the password you have given. Be wary of employing trades people who come to the door offering bargain prices for work they say you need doing to your house. If you need building work doing, it is usually best to ask for several written quotes from trustworthy and established firms. If you have a back door, make sure it is locked before answering the front door. Some thieves work in pairs and one will keep victims talking at the front door while the other tries to enter by the back door. Your local council may provide a community alarm scheme for elderly or disabled people. Ask at your local police station or council offices. If you are at all nervous, you could ask whoever is at the door to come back at an appointed time and arrange to have someone with you. Answering the phone Try not to answer the phone with your address or telephone number. If the caller is not known to you, then avoid answering questions about yourself, no matter how innocent they sound. If you have an answer machine, consider carefully before including your name or number in the message. The message should never tell people that you are out or away. Try and give the impression that you are only temporarily unable to answer. If you are listed in the phone directory, you might want to give your initials and surname rather than your full name. Dealing with malicious or nuisance calls Try to keep calm and hang up without responding. If the phone rings again, don’t say anything when you answer. Normal callers will identify themselves and if it is the malicious caller you can hang up again. Make a note of the time and nature of calls and, if the problem persists or you are worried, inform the police and your telephone provider.
Dealing with aggression Expand No one can say with any certainty what they would do if faced with difficult or stressful situations. Many factors can affect the way you behave; from your own confidence and experience to how you are feeling on the day. There are no right or wrong answers but it will help if you think through the options ahead of time. Be aware of changes in the behaviour in the person you are with, especially if you are discussing something that could result in an angry or irritated response. It is very rare for aggression or violence to come from nowhere. Try to use your own communication skills to defuse a difficult situation early on, thinking how about how tone, volume and body language can help to create a calming atmosphere. If the person you are with is getting angry, try to remain calm. It is best not to meet aggression with aggression. Avoid entering the aggressor’s personal space or touching them, as could make the aggressor feel threatened and can escalate the situation. Beware of your own body language, adopting a neutral and non-threatening position to help create a calming atmosphere. Remember: · Trust your instincts, · Never underestimate a threat, · If you feel uneasy or alarm bells start ringing — act right away. If you cannot de-escalate the situation: Get away from the aggressor. Be assertive but avoid meeting aggression with aggression. Use exit strategies — have a pre-planned way to excuse yourself from a difficult situation. For example, you can’t help them so you are going to get someone who can sort the problem out for them. Apply diversion techniques to distract them whilst you make your exit. Use your voice — shout a specific instruction such as “Call the police!” Use a Personal Safety alarm. Remember, the earlier you spot a potential problem arising the more choices you have to avoid it. Reporting and recording There is no guarantee that you will be able to completely avoid violence and aggression in your working life. So it is important to know where you can go for help should you experience an incident. Find out in advance what the reporting procedures are in your organisation and who to go to after an incident. If something happens to you, tell your employer. By law they are expected to provide you with support and need to re-assess the risks so that they can put in extra control measures. It is important to report near misses as well as actual incidents. Self Defence Physical self defence should only ever be used as a last resort with the only purpose being to get away from your attacker. Remember also that if you use excessive force, you could be legally liable for assault.
Festival safety Expand Camping. Try to find a well-lit plot near exit and entrance points. Identify campsite managers and officials – do they have a contact number for emergencies? Consider taking very few valuable possessions, and don’t leave them unattended in your tent. Avoid putting a padlock on your tent as potential thieves may assume this means there are valuables inside. If you return to your tent to discover a stranger in it, contact site management, security or the police. If parked onsite, don’t leave anything valuable in your car. Leave your glove compartment empty and open. Keep in contact. Keep your mobile phone charged so that you can communicate at all times. Check out if there are onsite recharging facilities, or take a portable charger with you. Consider agreeing where your group will meet at certain times of the day, in case someone loses their phone/has it stolen/their batteries die etc. and they cannot be contacted. If possible, stay in groups. What to carry. Keep your phone on you at all times. Keep some cash on you at all times. Take note of your bank's emergency number so you can contact them if your cards are lost or stolen. Carry a torch – a head torch will mean your path is lit, and your hands are free. Stay alert and aware. Try to stick to well-lit, busy areas when possible. Be aware of aggressive behaviour from others, and remove yourself from aggressive situations. Never leave your drink unattended. If you feel unwell, tell security or venue staff. If you are a victim of crime, contact on site security or police immediately. Report any incident, even near misses, as soon as possible. Consider carrying a personal safety alarm.
Safety on the street Expand Plan ahead. Before you go out, consider how you are going to get home, e.g. Can you travel home with a friend? What time does the last bus/train leave? Prepare for your day before you leave – consider what you might need. Update someone on your plans. Consider carrying a personal alarm. Plan your journey – google street view is particularly useful for identifying landmarks in an unknown area. When travelling on foot. Try to use well-lit, busy streets and use the route you know best. Plan your route, and look confident as you travel. If you do have to pass higher risk areas, consider what how you’d respond if you felt threatened. Consider heading for a public place; somewhere you know there will be other people, for example a garage or shop. Whenever possible, walk facing oncoming traffic to avoid curb crawlers. If you think you are being followed, trust your instincts and take action. As confidently as you can, cross the road, turning to see who is behind you. If you are still being followed, keep moving. Head to a busy area and tell people what is happening. If necessary, call the police. Remain aware. Keep your mind on your surroundings – avoid distractions such as your mobile phone or headphones. Be aware when using cash point machines. If there are signs of tampering or people acting suspiciously, do not use it. Try not to keep all your valuables in one place. It’s a good idea to keep valuables such as wallets in an inside pocket. Consider carrying a personal safety alarm, which can be used to shock and disorientate an attacker giving you vital seconds to get away.
Internet safety Expand Social Networks Avoid sharing your personal details such as your address, phone number, routine or place of work. Review your privacy settings to make sure that only your friends can see your profile details and pictures. When posting about your life, or with someone online, talk about where you’ve been rather than where you’re going. Add people that you know, as contacts or friends. Do not share your passwords with anyone. If you think you may have revealed it accidently, change the password as soon as possible. Try to use memorable hard to guess passwords, such as a phrase or fact, rather than using the automatic log-in function offered on some browsers, and change them regularly. Online Dating and Forums Consider creating a username that doesn’t reveal too much about yourself. Avoid being too specific on your profile about where you work, where you live, or your surname, and don't include your phone number. Consider using a new email or lesser used email address when setting up an account, one that if hacked, does not have all your bank details, shopping accounts, contacts etc. When chatting with someone online it’s better to talk about where you’ve been rather than where you’re going Keep the conversation online. Many dating website and forums will have rules to protect users from people using the site incorrectly. If you decide to meet someone you know online, arrange to meet in a public place and ask a friend to come with you at first. If no one can accompany you, leave details of your plans with a friend and agree to contact them at a certain time. Turn off your geo-location tags on your phone, before sending images to someone else. Some mobile phones and digital cameras automatically attach data to the photo file that identifies where the picture was taken, so turning this function off helps you to avoid a situation where someone you met online, might be able to trace your movements. Computers, laptops and tablets Install anti-virus and anti spyware software if required, and make sure it’s up to date. Try to use memorable hard to guess passwords, such as a phrase or fact, and update it regularly. Avoid saving sensitive information to your desk top. If your device is stolen or lost, it could be very easy for someone to access this information. If you suspect that someone has hacked your computer, or is able to access or read what you are doing on your computer, spyware may be uploaded onto your device. Use your anti-virus/spyware tools to run regular check and consider using safe computer (such as a friend or library) and immediately change the passwords on your key online accounts such email, social networking, bank/PayPal accounts. Email Use a memorable hard to guess password, such as a phrase or fact, and update it regularly. Consider creating different email accounts to use with financial services and retail accounts. Consider setting up a filter so that junk emails are removed, and emails from a particular sender go straight to a certain file and don’t appear in your inbox. If someone gains unauthorised access to your email, change your password as soon as possible. Mobile phones Set up a PIN number to unlock your phone. Use random numbers instead of birthdates or other guessable formats. Try to set it to lock after one or two minutes without use. Carry a charger wire or portable charger to make sure you are topped up when required. Avoid saving any personal/sensitive information on your phone. Consider turning off geolocation services in camera apps and your mobile settings. Turn it on only when you need to use it. It will also increase your battery life.
Small Charities Expand We provide free training for staff and volunteers working within charities who have a turnover of up to £500,000 per annum. The aim of this training is to reduce the risk of violence and aggression towards people carrying out vital work at grass roots level in our communities. These interactive sessions last from 1.5 to 2 hours and can cover topics such as: * Working in other people’s homes; * Lone working; * Safety when travelling. Benefits of training Attendees will learn practical tips and techniques which will help them to: * Make their everyday work activities safer; * Identify and avoid risk; * Work together with colleagues and managers to ensure everybody’s safety. * Change the way personal safety is perceived within these organisations; * Feel safer, increasing their confidence and therefore improving their quality and enjoyment of work. “Your training has really paid off. We can’t believe the changes that have occurred out in the field as a result of the training and we are getting more forms through from staff reporting incidents. And as a result making some real changes to reduce any risk of harm”. – Small charity training attendee
Other Fundraising Ideas Expand Need some inspiration? Here are just some ideas for how you could raise money for Suzy Lamplugh Trust and have lots of fun along the way. Quiz or board games night Ask your local pub if they can donate a function room for you to hold a charity night in. Charge a per head fee to enter, and either find a good quiz master or bring together as many board games as you can find! Bake sale Bring some home-baked biscuits and cupcakes into school or work and sell them to your friends and colleagues, or go for an all-out Bake Off style competition with judging! Get sporty Do a sponsored swim or run, enter the marathon, cycle from Land’s End to John O’Groats…the sky’s the limit! Guessing games Guess the baby photo, guess how many sweets in the jar, guess the teddy’s name… there are lots of options! Or how about 'Guess Where the Treasure’s Buried?'. Take a map (of a real or imaginary place), draw a grid over the top of it, then decide which square the treasure is buried in (and write it down somewhere secure!). People pay to guess where the treasure is buried and write their name in the square they have chosen (one name per square). Once all the squares have been bought, announce the winner! Tombola or raffle Go for a theme – a bottle tombola, a chocolate raffle – or simply a collection of random but fabulous prizes! Ask your local shops, supermarkets and restaurants whether they can donate some goods or vouchers. If you're planning to organise your own raffle, check the rules with your local authority licensing department: as long as you are selling tickets and drawing winners only at your event, you shouldn’t need a license. And if you're arranging the event on private property, always ask permission from the owner.
Stalking Resources Expand National Stalking Helpline Leaflet (England and Wales) National Stalking Helpline Leaflet (Scotland) National Stalking Helpline Poster How To Record Incidents and Collect Evidence Flyer
Stalking in the Workplace Expand Stalking at work poster A Guide for Employers on Dealing with Stalking in the Workplace