The Suzy Lamplugh Trust works across the public, private and voluntary sectors, offering training, policy writing and other consultancy provisions. We have trained over 400,000 delegates since the inception of the Trust, and worked with over 1,000 organisations to minimise the risk of physical, psychological and emotional harm to staff, corporate litigation, negative publicity, loss of talent, and increased insurance costs to employers. On average 93% of delegates tell us they will do something different as a result of training received, changing their perceptions of the importance of good personal safety practice in the workplace.
We campaign heavily to raise greater awareness of personal safety and stalking issues, demand systematic change where needed, influence public policy and promote a society in which people are safer and feel safer. Our longest running campaign has been the licensing of the operators and drivers of minicabs and private hire vehicles, which began back in 1998. The Suzy Lamplugh Trust campaigning and policy work has also been pivotal to changes in legislation and practice nationally - including the introduction of the Protection from Harassment Act 1997, the Protection of Freedoms Act 2012, which introduced specific offences for stalking, and the Stalking Protection Act 2019, which introduced Stalking Protection Orders in 2020.
The Suzy Lamplugh Trust runs the National Stalking Helpline, providing advice and advocacy to victims of stalking across the UK. Launched by stalking survivors and survivor-led organisations, the Helpline recently celebrated its 10th anniversary, having responded to over 45,000 contacts since its inception. It has grown from one advisor to the largest service of its type in the world, and the only in the UK supporting all genders and risk levels, regardless of the relationship with their stalker. Our advice on legislation, risk, and safety planning saves lives, improves mental health and supports statutory services in safeguarding victims.
1986 - Paul and Diana Lamplugh establish the Suzy Lamplugh Trust four months after their daughter Suzy disappeared.
1990 - Suzy Lamplugh Trust established a Missing Persons Unit. This eventually developed into the national Missing Person’s Helpline (now Missing People).
1990 - We launched our longest running campaign on minicab licensing, calling initially for the licensing of the operators and drivers of minicabs in London. The Private Hire Vehicles Act was finally passed in 1998.
1992 - Diana Lamplugh was awarded an OBE for the work she has done for Suzy Lamplugh Trust.
1997 - Suzy Lamplugh Trust was instrumental in bringing about the Protection from Harassment Act
1998 - We established Personal Safety Week, which turned into National Personal Safety Day in 2005. This is an annual awareness raising campaign, focusing on a different personal safety topic each year. Working through police teams, community groups, schools, colleges and councils across the country, as well as social media campaigns, Suzy Lamplugh Trust reaches millions of people every year.
2000 - Get Connected – which Suzy Lamplugh Trust had established to help young runaways arriving in London – launches as an independent charity as a free, confidential helpline for young people on any issue.
2003 - The whole charity is now moved out of the Lamplughs’ family home – where it all started, and from where, gradually, each department had grown and moved into offices – and into Parkway House, down the road in East Sheen.
2004 - Paul Lamplugh is awarded an OBE for the work he has done and retires from Suzy Lamplugh Trust; the organisation appoints its first Chief Executive.
2006 - The offices moved from East Sheen – where the Lamplughs' lived – to Central London.
2007 - Suzy Lamplugh Trust established its National Personal Safety Awards, recognising excellence in the field of personal safety across a wide range of sectors and settings.
2008 - We set up the Lone Worker Device Directory, in response to the many requests we received regarding this safety technology.
2010 - In partnership with Network for Surviving Stalking and Protection Against Stalking, Suzy Lamplugh Trust established the National Stalking Helpline - the first of its kind in the world.
2011 - On the anniversary of the launch of the National Stalking Helpline, the first National Stalking Awareness Day (later to become National Stalking Awareness Week) was held.
2015 - Suzy Lamplugh Trust launched its PLAN peer education programme for young people.
2016 - To mark Suzy Lamplugh Trust’s 30th anniversary, The Right To Be Safe appeal was launched – raising money to help young people lead safer lives.
2018 - Suzy Lamplugh Trust published the results of its survey into violence and aggression against retail workers and began development of Suzy’s Charter for Workplace Safety.
Suzy Lamplugh Trust set up the Reach Appeal to help provide support for victims of stalking.
2019 - Suzy Lamplugh trust was instrumental in bringing about the new Stalking Protection Bill, a crucial piece of legislation which uses Stalking Protection Orders (SPOs) to improve the safety of stalking victims.
Suzy Lamplugh Trust’s work was central to the UK government’s commitment to legislate for national standards to improve safety in taxi and private hire vehicle licensing.
Find out more by downloading Suzy Lamplugh Trust: A History.